Fast Food Restaurants And Problem Of Hygiene English Language Essay

Fast Food Restaurants And Problem Of hygienics English Language EssayToday it is very important for fodder industry operators to concern most their direct of hygiene as directly s node vex become more app tout ensemble round risks all toldied with nutrition. This score go out identify the problems of hygiene associated with various tight forage restaurants, it will in like manner highlight whether these problems of hygiene in turbulenting feed restaurants affects their sales, whether it exchanges the conduct of customers and as healthy rough of the solutions that bath improve the hygiene level of these desist regimen restaurants. In addition to this it in any gaffe focuses on what consumers wants governance to do to improve hygiene of these outlets.Analysis is made on Background Information of fast diet Restaurants and problem of hygiene associated with them, which includes use of supersensitised ingredients and miss of cleanliness of workers, kitchen s. Examples of hygiene hack that happened with 1 of the most reputed fast food restaurant Kentucky Fried Chicken and spic-and-span(prenominal) restaurants like Arbys, Sonic, and Jack in Box etc be shown.Some of the Key findings of Research Conducted show that improper hygiene does affect the sales because it affects the deportment of customer towards the restaurants which argon non sustaining proper hygiene system. Example of restaurants like KFC, Hamburgers, and Fresh urban center etc argon lapsen whose sales were cut mickle because of improper hygiene. In addition some of the answerers gave decent solutions which rout out be espouse by fast food restaurants to improve their hygiene level.Table of ContentsNo Particulars Page No1 Introduction2 Research Method Used And Its Limitation3 Research Findings4 Conclusions And Recomm hold backations5 References And AppendixResearch Motivation and Problem DefinitionWhether it is onion go or double cheese burgers or variety of sa ndwiches fast food is growing at the immediate speed as comp bed to otherwise food types. This is because it is reasonable in price, quickly and readily available. Today fast food restaurants ar overly growing very fast in world, especially in urban areas. Some of the examples of biggest fast food restaurants are KFC, Subway, Mc Donalds, and Burger King Etc. But as today customers are more anxious almost their food safety, concern over fatness, food poisoning and mad cow disease (mad cow diseases) , the industry of fast food are forced to give attention on their sanitisation factor that includes food quality ,cleanliness etc. Today more than 60 % of fast food restaurants turn out experts, which groundwork also be cal direct as benchmark for judging their cleanliness other than this various types of rules are putted into hindquarters by management ,inspectors , the food and drug administration etc, provided still there are some bring ons which arise regarding their hygien e and cleanliness.Problem of Using Allergic IngredientsThe most common problem is the use of allergic ingredients in food making, but they dont express us which are they, some of examples are as followsA sausage burrito available at Mc Donalds contains harsh chemicals and preservatives in addition to its normal ingredients. Beyond these the chop browns are cooked with animal products. The pasteurised eggs utilise by Mc Donalds in breakfast have, citric acid, monosodium phosphate and sodium acid pyrophosphate which are employ to main(prenominal)tain colour. These were some issues about Mc Donalds, but there are more hygiene issues with other big fast food restaurants. In consequence of Burger King, there are three salads to choose, these salads can be dressed up by putting their Kens blue Free Ranch which includes titanium dioxide (an artificial colour) and also harmful ingredient like monosodium glutamate.On the other end Subway which is considered as a healthiest sandwich cen tre has also some issue if the ingredients used by them is considered, the problem with Subway is that they dont use Whole meal bread for their sandwiches, their breads contains Ammonium sulphate (a fertilizer) and azodicarbonamide which is completely banned in UK , Australia because safety executive has acknowledged that the consumption of this may cause the problem of asthma, also most of meats of subway contains MSG and/or sodium nitrite. Even KFC, which is i of the biggest fast food Restaurants has also various issues about their ingredients, monosodium glutamate is added to the chicken gravy and rice. Today fries are not made with ascorbic acid% potatoes, because most of the restaurants use frozen fries, fries become discoloured if it is kept freezing for longer period of measure ,to avoid this sulphur dioxide is used to bleach the fries and give them fine white colour. So these was all about the ingredients that these fast food restaurants adopt, there are also issues with their cleanliness of the restaurants, cleanliness of their workers, of the propose where food is been made.Problem of privation of CleanlinessThe other most common violation is the lack of cleanliness of employees as they readiness be hired on low salary, in some of the fast food restaurants workers do not wash their hands, there are no hand washing gel in their washrooms, some of restaurants have improper food keeping temperature and also undercooked meat, unclean counters, tables and also the kitchen which can broaden germs that results in to food poisoning. This can be proven by the recent issue of KFC. KFC was fined 19000 pound later on a cockroach was found eating chips at one of the most reputed branch in Britain located at Leicester Square in west end lane of London. It was also heard that during the inception the officer also found rat, flies and dried declivity on the floor.The other example is Arbys one of the noted beef roast joint , the fact is sloppy meat slice s were found at two different locations in US which resulted into sickness of more than 70 people. Same happened with Jack in Box, 12 year girl was lapsed in coma after eating at the restaurant and $15.6 million settlement was awarded. In addition to these, Sonic comes on 3 among all restaurants quest improper asepsis tally to NBC, healthinspection.com reviewed 7000 hygiene issue records on Sonic and amongst them one was a black mold founded on an onion ring cover.Objective of ReportThus the main objective of this write up is to discern the problem of hygiene connected with fast food restaurant, whether the hygiene level of the fast food restaurants affects the behaviour of the customers towards them and at last does this hygiene level affects their sales, according to people what presidency should do to improve hygiene of fast food restaurants. In addition to these, the report will also discover some of the solutions that can be used by these fast-food restaurants to advance t heir hygiene factor.Literature polish upIn past many researchers tried to hold in research around the issue of food hygiene and safety, for example a research was made by Green Street Berman on how a restaurant can improve its hygiene. While there was also another research made by the root Denise M Rennie, Lecturer in the Environmental Health and Housing Department, University of Salford, Salford, UK. He proposed in his report that forcefulness should be trained to improve hygienic matters in the food industry. He also mentioned in his report that training programs which are run more closely to the site of the work are more impressive if they are supported by the reinforcement of hygiene message.The main objective of this report was derived by these archean researches as they do not clarify that how improper hygiene of fast food restaurants affects consumer behaviour and how this affects the sales. condition work of the ReportEffectsResearch Methods and Their LimitationThere a re two basic regularitys used to collect study1. Secondary method.2. Primary method. Secondary data battle array Method and Its excuseIn order to collect secondary data Internet, Articles and various magazines are used.The reasons of using secondary method in order to carry out research are as follows1. It is less time consuming and prospering to access one can find information very easily.2. Generally the cost to acquire information through secondary data collection method is less. Primary data collection Method and Its JustificationIn order to collect primary data, survey is carried out using QUESTIONAIRE.The reasons behind using questionnaire in order to carry out primary research are as follows1. The response can be gathered in a more effective way even more than interviews, because sometimes date taking interview one might forget to ask certain questions.2. The response can be gathered from large proportion of people while in focus groups or interviews one can get informa tion only from certain number of people. Manual method is used to get create information after analysing data.Sampling plan.The criterion of this sampling plan will be as follow tidy sum who often goes to fast food restaurants. Importance of hygiene of fast food restaurant to several(prenominal) taking food from it. Some of the recommendations in order to improve the hygiene level of the restaurants.Sample surface Sample size used 50.Time Schedule Total estimated time used to complete report will be 7 weeksGantt chartActivities Week1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7Identifying problem Primary data collectionSecondary data collectionAnalysisCompletionLimitations of the Research Method UsedIn compositors case of Secondary method data is collected from various Articles, magazines, newspapers etc are used. Various limitations related with this method are as follows1. The data available from secondary data were quite vague.2. The writer of secondary data might be biased.3. The taste worn to accumulate secondary data may be small.The organisation or company who collected secondary may not be reputableIn primary method Questionnaire is used to collect data. There are various limitations linked with Questionnaire. Some of them are as follows1. peerless major disadvantaged of report is difference in response. Different individual gives different responses. So it was tangled to generalise the information.2. It is time consuming method and costly, as it retains more time to find individuals who can give their time to fill questionnaire. It costs more to print questionnaire.3. Some response might have inclined up wrong information in a hurry to fill questionnaire.4. Some responses given up by respondent were incomplete..Research FindingsThe Purpose of the research was to know whether hygiene level of fast food restaurants affects their sales, whether it affects the behaviour of consumer towards the restaurants, according to civic, what steps should p olitical sympathies take to improve the sanitisation and some of the improvement that can be adopted by Fast food restaurants outlets .Results indicate that, hygiene is the most important in every food especially in fast food which is not considered as healthy as other food. afterwards making epitome, about the views of hygiene of people it can be understood that people do considered hygiene as an important issue in fast food restaurants, it do affect their behaviour about the restaurant which is not following proper hygiene elevated and at last if this restaurants are not having hygiene level up to what people desires, it will cut down their sales. This can be be by following findings1. More than one out of two gave importance to hygiene factor of fast food restaurants. Research shows that in hygiene factor people first give to importance to the cleanliness of the workers who are preparing the food. In addition to these, People are also concerned about the kitchen where food i s prepared. Other than this People give importance to the ingredients which are used to prepare food, handling, storage etc. while other 2 % of people gave more importance to taste than hygiene.2. The study examines, that hygiene altitude of fast food restaurants do affects the behaviour of customer towards it, one of the example was given by a sample about a pizza pie place in Greece, the pizza maker mixed six types of sperm inside the pizza which created the health problem to the people who eat that, people stopped going at pizza place and at last the place was shut down. Referred TO Questionnaire in Appendix. In addition to these as mentioned in the one-third point, it happened to KFC. Same was found in case of pizza hut , about 28 % of total random people said that they stopped going to the place because they consider the cleanliness of the eatery was not up to the mark , that led them to choose other chophouse.3. (1.1) Kentucky Fried Chicken better known as KFC one of the bes t fast food restaurant faced decrease in sales and also minor difference in the points of hygiene level given by people after the issue of disgusting kitchen and floor, that happened in one of the its branch at Leicester Square in London. The sales of KFC as shown in figure 1.3 (Appendix) had gone down by 4 % at the end of third quarter of September 6 2009, it s general sales was $9843 which reduced to $9413 in 2009 ,5300 unit chain faced an operating loss and there was also decrease of 4 points in hygiene level given by people after the issue of hygiene problem, that means there is also decrease in people who want to eat food of KFC, which shows there is decrease in frequency of people in KFC because of change in their behaviour about KFC s hygiene. So in order to change the notion they organised a health lam called Fresh Tastes Best it was a TV campaign.(1.2)Another example is closure of North Andover Franchise of Fresh City one of the famous restaurants for salads, after four year establishment, local news commented that the closure of Fresh urban center was because of lack of cleanliness and violation made by health board.(1.3)Other than this Mc Donalds also took its 169 franchises because they were not performing well and their sales were continuously going down, the reasons were lack of satisfaction of customers and that was because of lack of cleanliness and improper quality of product.(1.4)Other example is of famous Hamburger, the sales of hamburger cut down because of lack of cleanliness.4. As per figure 1.4 (Appendix) 50 % of individuals conceive of that government should increase fine to improve the hygiene in fast food restaurants , while other 20 % of people that government should force the owner of the restaurant to close it , if it is following improper hygiene. Other 17 % of respondents said that government should force the fast food restaurants to organise compulsory training sessions for staff, to improve sanitation level of restaurants. Rest 13 % of respondents alleged that administrative should increase the frequency of health officers visiting all fast food restaurants to know , whether they are following proper hygiene altitude.While in case of improvement in hygiene stage of fast food restaurants, there are number of recommendations given by respondents, some of them are as follows, Recommendations given by samples1. One third of total sample indicated that the fast food restaurants should clean their floors regularly and kitchen regularly.2. About 10 % people said workers should be given more training in regardless to wash their hands before and after making food and they should have at least one separate sink for washing hands only or they should wear plastic gloves while preparing food, they should keep their hands away from nose, hair, ears all time and should use new gloves with new order. In addition to these workers should wear cap while making food.3. Some of the people suggested to change the storage system of restaurants, they suggested to keep separate storage for each food so that the risk of cross-contamination which leads bacterial disease such as Salmonella can be concentrated, additionally all frozen food must be stored 5 degree Celsius.4. About 10 % people suggested that the restaurants should recruit more people in regardless with cleaning.5. Couple of people suggested, the restaurant that is not following proper scepticism should follow other restaurant that is following proper hygiene and try to utilize it.6. Some people indicated that restaurant should make all food in front of usAnd also they can advance the fast food by putting some more fresh fruits in it.Conclusion-After making above analysis following conclusion can be madeThese days, the problem of hygiene in fast restaurants have increased, which includes several problems like lack of cleanliness especially in kitchen, various harmful chemical mixed ingredients, dirty employees working there, uncooked food e tc. And all big reputed restaurants like KFC, MC Donalds, Subway, and Pizza sea chantey etc were spotted for following improper sanitary level. The reason behind this careless attitude might be to reduce the cost of getting pure ingredients or laziness of workers to maintain proper asepticism or lack of awareness of local manager. But today as people have became extra apprehensive towards the uncover linked with fast food and as improper hygiene of the restaurant do affect their behaviour towards the food outlet, it is very necessary for the restaurant to give attention to their hygiene if not than it will be a time when no one will go to eat at fast food restaurants.Some of the big restaurants like KFC , Mc Donald s , Fresh City etc started showing out these visualise as there was huge decrease in sales in KFC after it was noticed following improper hygiene, many franchisee of Mc Donalds and famous restaurant Fresh City were closed because of same reasons. In addition to this go vernment should become tighter towards those who are not following suitable sanitation by implement new rules and regulationAPPENDIX imagine 1.1. Referred to lack of cleanliness of Kitchen (Introduction)Figure 1.2 Referred to example of KFC given in IntroductionFigure 1.3 Referred to decrease in sales of KFC due improper sanitationFigure1.4 Referred To Major steps government Should take to improve hygienics In Fast Food RestaurantSurvey about the importance of Hygiene Factor in Fast Food Restaurant.Q.1 What is your gender?o Maleo FemaleQ.2 In which age group do you fall in?o 11 -18o 19-25o 25-33o 33 or OlderQ.3 How often do you visit fast food restaurant?o Regularlyo Once a weeko Once a montho RarelyQ.5 Up to what level do you consider hygiene in fast food as a vital aspect?o Not 1 2 3 4 5 6 7 8 9 10 realSo important ImportantQ.6 Do you think hygienic factor is important at the fast food Restaurants?o Not 1 2 3 4 5 6 7 8 9 10 VerySo important ImportantQ.4 Which is your favorite(a) fast food restaurant?o KFCo McDonaldso Subwayo Burger kingo Other .Q.7 Up to what extent do you think your favourite fast food restaurant maintains the hygienic level?o Excellento Very soundo Goodo Averageo Bado Very badQ 7 If your favourite fast outlet is not up to the hygiene level that you prefer to be, then your behaviour towards it will change?o Yeso NOQ.8 Are you aware about the hygiene issue of KFC that happened at Leicester Square in London?o Yeso NoQ.9 How many points you think you would be giving to hygiene level of KFC before the sanitation issue?o /10Q.10. How many points you think you would give to hygiene level of KFC after you heard about the issue?o / 10Q.12 what do you think government should do in order to improve hygiene of fast food restaurants?........Q.13 harmonize to you, what your favourite fast food restaurant should do in order to advance their hygienic altitude (level) then they has in present?....