Individual Assignment Two Essay

The popularity of s surfacehwest Universitys footb all program under its new stroller, Bo Pitterno, surged in separately of the 5 years since his arrival at the Stephenville, Texas, college. With a football sports stadium close to maxing out at 54,000 seats and a vocal coach pushing for a new stadium, SWU president Joel Wisner faced some k nonty decisions. After a phenomenal upset victory over its archrival, the University of Texas, at the homecoming game in the fall, Dr. Wisner was not as happy as one would think. Instead of ecstatic alumni, students, and faculty, all Wisner heard were complaints. The lines at the subsidisation stands were too long Parking was harder to find and farther away than in the old days (that is, before the team won regularly) Seats werent comfortable Traffic was backed up halfway to Dallas and on and on. A college president just goatt win, muttered Wisner to himself.At his rung meeting the fol kickoffing Monday, Wisner turned to his VP of administr ation, Leslie Gardner. I wish you would take business concern of these football complaints, Leslie, he said. See what the real problems ar and let me tell a leave-taking how youve resolved them. Gardner wasnt surprised at the request. Ive already got a handle on it, Joel, she replied. Weve been randomly surveying 50 fans per game for the old year to see whats on their minds. Its all part of my campus-wide TQM effort. Let me tally things up and Ill get back to you in a week. When she returned to her office, Gardner pulled out the file her seeant had compiled (see the following table). in that respects a lot of information here, she thought. Questions1. Using at least two opposite quality tools, analyze the data and give up your conclusions.2.How could the survey have been much useful?3.What is the next step? strike out Satisfaction Survey Results (N = 250)Rochester Manufacturing Corporation (RMC) is considering moving some of its production from traditionally numerically un derstand machines to a flexible machining system (FMS). Its numerical control machines have been operating in a high variety, low volume in terminationittent manner. Machine utilization, as near as it finish be determine, is almost 10%. The machine tool sales persons and a consulting potent want to put the machines together in a FMS. They believe that a $3,000,000.00 expenditure on machinery and the transfer machines pull up stakes handle intimately 30% of RMCs work. There will, of course, be a transition and start up cost in addition to this.The potent has not yet entered all its parts into a comprehensive group technology system, but believes that the 30% is a near estimate of products suitable for the FMS. This 30% should fit rattling nicely a family. A reduction, because of higher utilization, should take place in the number of pieces of machinery. The firm should be able to go from 15 to about 4 machines, and personnel should go from 15 to perhaps as low as 3. Similarl y, floor space reduction will go from 20,000 satisfying feet to about 6,000. Throughput of hallow should as well improve with this family of parts being neat in 1 to 2 days rather than 7 to 10 days. Inventory reduction is estimated to flag a one-time $750,000 savings and annual tire savings should be in the neighborhood of $300,000.00. Although the projections all look very(prenominal) positive, an analysis of the projects return on investment showed it to be between 10% and 15% per year. The comp whatever has traditionally had an expectation that projects should yield well over 15% and have payback periods of substantially less(prenominal) than 5 years. Questions1.As the production double-decker for RMC, what would u recommend? And why?2.Prepare a eggshell by a conservative embed manager for maintaining the status quo until the returns are more obvious3.Prepare the case for an optimistic sales manager that you should prod ahead with the FMS now.ACM is an electronics comp onent producer that has been placed in Singapore since 1991, supplying original equipment manufacturers (OEMs) with quality components. In the past several years, ACM has experienced increasing pressure from other manufacturers located in other countries. In Singapore, while cut into remains kind of inexpensive, there has been a relatively steady increase in labor costs. In addition, utility costs most notably water and goose egg costs have led the firm to contemplate moving operations elsewhere in Asia in an attempt to let the firm more competitive. ACM remains profitable, but margins have shrunk, and management is interested in ensuring that the firm remains competitive in the medium term to long term against other component manufacturers.A team of senior management has create a committal to r individually a decision regarding possible relocation. The committee has identified two additional locations as possible crowd outdidates for relocation Hong Kong (Peoples Republi c of China PRC) and Kuching (Malaysia). Hong Kongs main attractions stem from the fact that since 1997, when its sovereignty was transferred back to the PRC, labor costs have decreased as gate to labor has increased. Hong Kong enjoys a large seaport and very good conveyance infrastructure, and this is important in moving in raw materials and moving out finished componentsto customers. Senior management believes that an increasing number of OEMs will move to the PRC in the next several years, as has been the case in the past decade. This will only increase the attractiveness of locating the manufacturing installment in Hong Kong.Kuching is located in the Malaysian province of Sarawak, on the island of Borneo. It is the fourth-largest city in Malaysia and home to a population of around 650,000. Several points make Kuching attractive to the relocation committee. First, locating here would give access to infixed resources and other production inputs. Second, the transportation inf rastructure is good, and the city hosts a rich sea port for moving raw materials in and finished good out. That said, the port is not as large or accessible as those of Hong Kong or Singapore, and several committee members have expressed concern about the frequency of ship visits to Kuching. If the port does not receive regular gain from container ships, transportation costs to ship components to OEMs will doubtlessly stable and inexpensive in Malaysia.The committee has contracted the government of Singapore to elicit possible incentives to not relocate to another country. Singapore is offering a five-year exemption on taxes for ACM if the whole kit and caboodle remains in Singapore. The government will in like manner assist by partially subsidizing labor, water, and energy costs for five years. Committee members light up that the Singapore plant, which has been operating for years, has already been amortized, and opening a new plant would require additional capital costs. That said, opening a new pulverisation would also provide an opportunity to upgrade production equipment to more cultivable and energy-efficient alternatives. Questions1.What advantages and disadvantages does separately potential location offer?2.What other relevant factors that are not mentioned in this case study efficiency play a role in this decision?3.Why is transportation infrastructure so important in this decision?4.This is a long-term, strategic decision what factors might change in the next 10 to 20 years? How will this influence the decision?5.Which alternative would you recommend, under which circumstances?Henry Coupe, the manager of a metropolitan branch office of the fix department of drive vehicles, attempted to perform an analysis of the drivers license reclamation operations. Several steps were to be performed in the process. After examining the license variety process, he identified the steps and associated times required to perform each step as shown in the fo llowing table.State Automobile clear Renewals Process TimesStep1. Review renewal application for rightness2. Process and record payment3. Check file for violations and restrictions4. Conduct look test5. Photograph applicant6. Issue temporary license amount Time to Perform (seconds)153060402030Coupe found that each step was assigned to a different person. Each application was a separate process in the duration shown below. Coupe determined that his office should be prepared to accommodate the maximum demand of processing 120 renewal applicants per hour.He observed that the work was jaggedly divided among the clerks, and the clerk who was responsible for fractureing violations tended to shortcut her task to keep up with the other clerks. Long lines built up during the maximum demand periods. Coupe also found that the Steps 1 to 4 were handled by general clerks who were each stipendiary $12 per hour. Step 5 was performed by a photographer paid $16 per hour. (Branch offices wer e charged $10 per hour for each television camera to perform photography.) Step 6, issuing temporary licenses, was required by state policy to be handled by uniformed motor vehicle officers. Officers were paid $18 per hour, but could be assigned to any job keep out photography.A review of the jobs indicated that Step 1, reviewing the application for correctness, had to be performed before any other step could be taken. Similarly, Step 6, issuing temporary licenses, could not be performed until all the other steps were completed. Henry Coupe was under sedate pressure to increase productivity and reduce costs, but he was also told by the regional director of the Department of Motor Vehicles that he had reveal accommodate the demand for renewals. Otherwise heads would roll. Questions1.What is the maximum number of applications per hour that can be handled by the present mannequin of the process?2.How many applications can be processed per hour if a second clerk is added to watch over for violations?3.If the second clerk could be added anywhere (and not necessarily to check for violations, as in (2)), what is the maximum number of application the process can handle? What is the new configuration?4.How would you suggest modifying the process in order to accommodate 120 applications per hour? What is the cost per application of this new configuration?